Stop missed enquiries from slipping through.
Choose how many enquiry sources and team members you need to cover. Keep using compatible phone, email and CRM accounts you already pay for.
Essential
For one team that needs to see every new enquiry and who still needs a reply.
Implementation scope confirmed first
- Web-form and supported email intake
- One agreed follow-up process
- See who is responsible and what happens next
- Daily action list
- One follow-up reminder
- Use compatible phone and email tools you already have
- Dashboard access
- Custom intake questions
- Priority escalation
Growth
For teams receiving enquiries from several places or sending them to different people.
Implementation scope confirmed first
- Multiple supported enquiry sources
- Your own questions and follow-up rules
- Status, ownership and priority views
- Team alerts and dashboard
- Connect to a compatible CRM
- Connect compatible accounts you already pay for
- Dashboard access
- Custom intake questions
- Priority escalation
We check your existing tools, explain what can be connected and confirm every cost before you pay.
Pay to fix the follow-up gap, not replace your whole office.
ReplyTown does not replace a live receptionist or force you into a new phone contract. It helps your team see new enquiries, the person responsible and the next action, using compatible tools you already have.
See what changes in your business: how many enquiries arrive, how long they wait for a reply and how often follow-up is completed.
See every connected enquiry, who needs to deal with it and what they need to do next.
Start with one common follow-up problem instead of replacing your CRM or changing the whole front desk.
Your ReplyTown price stays separate from phone, text or other services your business chooses to use.
Choose the cover you need, not the category with the loudest promise.
Live answering and missed-call recovery solve different moments. This comparison makes that distinction visible so you can price the right operational outcome.
| Service | Published starting cost | How usage is charged | What happens after hours | Best fit |
|---|---|---|---|---|
| ReplyTown Essential | £49/month | Platform subscription. Phone, text or email usage stays with the compatible account your business already uses. | Supported enquiries remain visible with ownership, status and a next action. | Teams that need dependable follow-up without outsourcing every live call. |
| Moneypenny Message Taking | From £55/month | Minute allowance applies; continued answering after the allowance can incur per-minute charges. | Published 24/7 answering add-on starts from a further £35/month, depending on the minute plan. | Businesses that want a person to answer and take a message during covered hours. |
| AnswerForce UK | Plan-dependent | Published overage: £1/minute; unused minutes do not roll over. | Plans include live answering; available features and included minutes vary by plan. | Businesses that need live human call answering and appointment support. |
| The Answer Centre | 99p per answered call | Pay-as-you-go per-call pricing on the standard service. | Standard published hours are 8:30am to 6pm weekdays; extended hours cost extra. | Low-volume businesses that prefer a human message-taking service charged per call. |
Checked 9 August 2026. Prices and terms can change. Links go to each provider’s own published information. VAT, telecom charges, optional integrations, and bespoke plans may alter the final quote.
Calculate your break-even pointPricing questions
Who pays for messaging or telephone usage?
Do I have to sign a long-term contract?
How will I know whether it is working?
Can I upgrade or downgrade my plan?
Show us one enquiry that nearly slipped through.
We’ll show you how it could be answered, who should receive it and what your team needs to do next.